1. 什么是空运防疫用品渠道?
答:这是MYPOZ为了让顾客能用空运运输防疫用品而开设的渠道。

 

2. 可以运输什么?
答:可以运输防疫用品,如:口罩,防护服,防护罩,护目镜等
* 1kg起运,医用口罩和额温枪请咨询客服

 

3. 目前需要符合什么条件吗?
答:-必须先完成我司网页的认证手续。
-必须准备防疫用品的相关证明,以免海关严查等手续所需。

非医用防疫用品要求:
A.营业执照,工商营业执照需具备“特种劳动防护用品制造”(具体以市场监督管理局核定为准)的经营范围。
B.每件商品包装须有产品说明书、标签
C.产品批次/号
D.产品质量安全书
E.产品样品图片及外包装图片

医用防疫用品要求:
A.营业执照,企业生产许可证
B.产品检验报告
C.医疗器械注册证
D.产品说明书、标签。
E.产品批次/号
F.产品质量安全书
G.产品样品图片及外包装图片
H.产品合格证

 

4. 运输其他货品可以吗?
答:不能。此渠道是商业空运渠道,需要运输100kg以上才行。
所以MYPOZ采用集运的方式,开放此渠道。为了让顾客们连1kg都可以使用。

 

5. 已经下单海运订单,还能更换空运吗?
答:不能。基于公司的操作的作业程序,不允许海运渠道转换空运渠道。

 

6. 东马和新加坡可以运输吗?
答:不可以。

 

7. 计费方式是如何?
答:此渠道采用抛重的计费方式,若体积大于实重将计算体积重量
[体积重量计算法:长x高x宽/6000]

 

8. 运输有什么注意事项?
答:使用此渠道必须确保单件包裹不超过30kg,单边长度不超过120cm。也请顾客务必选择普货渠道。

 

9. 可以使用此渠道大量运输防疫用品吗?
答:可以。运输超过100kg以上 [体积] 请务必先联系我司。
[请到Mypoz微信公众号 或 online chat询问]

 

10. 此渠道的货物会用什么方式派送?
答:我司将会默认使用SKYNET安排派送。

 

11. 此渠道会有航班附加费吗?
答:有,航班附加费用会随航司调整。

 

12. 下单时,该选择什么渠道?
答:防疫用品渠道

 

13. 备注注意事项:
答:
-不排除航班问题导致的时效缓慢可能性
-不排除因国家政策问题,突发暂停渠道可能性
-其他空运渠道不能运输防疫用品。如顾客冒险闯关,所有后果将由顾客自行承担。我司将保留所有法律权益。
-如运输医用等级防疫用品,但无如实申报。所有后果将由顾客自行承担。我司将保留所有法律权益。
-恕不接受重量减少或内件少货缺货索赔。如整票/箱丢失,按报价表协议赔偿,最高索赔不超过过USD100/票。我司不承担任何原因产生的连带损失责任。有额外要求,请自行购买保险。

 

Air Freight
Paramedic Supplies Channel Q&A

1. What is Air Freight Paramedic Supplies Channel?
A: This is an air freight channel for Mypoz’s customer to ship paramedic supplies.

 

2. What can I ship?
A: You can ship epidemic medical supplies, such as: medical mask, protective suit, protective cover, forehead thermometer, medical goggles and so on.
* Minimum charge is 1kg.

 

3. What criteria should I fulfil?
A: -Have to complete Mypoz’s website identity verification.
-Have to prepare mask relevant evidence and verification for any custom inspection needs.

 

4. Can I ship other stuffs?
A: No. This channel is Commercial Air Freight channel which needs 100kg and above. So, Mypoz special open this channel in the way of consolidating to make everyone can ship even 1kg.

 

5. Can I change to air freight if I already made sea freight order?
A: No. Due to the operation SOP of our company, sea freight order cannot be changed to air freight after making order.

 

6. Can I ship to East Malaysia and Singapore?
A: No.

 

7. How is the shipping fee be calculated?
A: This channel will be weight exemption. Will calculate volume weight, if volume weight is bigger than actual weight.
[Volume weight calculation: Length*Height*Width/ 6000]

 

8. What have to take note when using this channel?
A: Please take note that every piece of goods cannot exceed 31kg and 120cm for either single side. Please select General for the goods type.

 

9. Can I ship bulk amount of face mask by this channel?
A: Yes, you can. Bulk goods and exceed 100kg, please advise before shipping. [Please contact Mypoz official Wechat or online chat]

 

10. Will this channel charge for extra air freight charge?
A: Yes, the extra air freight charge will be change by time to time.

 

11. How will the goods be delivered?
A: Mypoz will arrange SKYNET to deliver.

 

12. What channel should I choose when making order?
A: Please select:Epidemic medical supplies channel

13. Kindly reminder:
A:
– CANNOT ensure delay due to the flight.
– CANNOT ensure delay and stop of this channel due to the country’s policy.
– The rest air freight channel CANNOT ship epidemic medical supplies. If customer take risk to ship by other air freight channel, all consequences bear by customer himself. Mypoz will retain all legal rights.
– If not declare honestly to ship medical use epidemic medical supplies, all consequences bear by customer himself. Mypoz will retain all legal rights.
– Do not accept any claim about lack of weight and contains. If lost for an order/carton, will claim compensation based on quoted price, highest compensation not exceed USD 100. Mypoz will not accept and responsible for any reason lead to the loss. If there is extra request, please purchase insurance before shipping.