The motive of this service is to avoid the incidents such as the seller forgets to inform the waybill no., or the buyer forgets to add the parcel which caused additional loss. MYPOZ hopes to provide a more considerate service which will make the customers feel more relieved. 

According to the statistic provided by the warehouse, the amount of parcel which is missed by the customers or expired is around 5% of the total parcels received and MYPOZ wished to reduce the loss of our customers.

***Note: Please note that if the parcel is added before arriving at the warehouse, there will be FREE ***

– To avoid from being charged, all the customers are encouraged to add the parcels in advance.

– The customer will be charged by default if the parcel is not added within 5 days after it has arrived at the warehouse.

Pricing Table of Auto Parcel Inbound and Claiming by Default

(Charge on the parcel without adding after arriving at the warehouse for more than 5 days)

Package  < 3KG  < 10KG < 20KG  <=50KG  > 50KG
VIP 0 RM 1.00 RM 3.00 RM 6.00 RM 12.00 RM 25.00
VIP 1 – 2 RM 0.90 RM 2.50 RM 5.00 RM 10.00 RM 20.00
VIP 3 – 4 RM 0.80 RM 2.00 RM 4.00 RM 8.00 RM 15.00
VIP 5 – 6 RM 0.70 RM 1.50 RM 3.00 RM 6.00 RM 10.00
VIP 7 – 8 RM 0.60 RM 1.00 RM 2.00 RM 4.00 RM 5.00
VIP  9 RM 0.50 RM 0.50 RM 1.00 RM 2.00 RM 3.00

The customer will receive the inbound notification via WeChat, Apps, email, and MP account inbox if there is no adding of parcel within 5 days.

 

For the group of customers who is very emphasized on the time and efficiency , MYPOZ recommends to use “Priority Claiming Service”,  and our warehouse staff will inform the customers instantly once the parcel has inbound. Please contact our customer service to turn on this feature.

 

Pricing Table of Priority Claiming Service 

Package  < 3KG  < 10KG  < 20KG  <=50KG  > 50KG
VIP 0 RM 0.50 RM 1.50 RM 3.00 RM 6.00 RM 12.00
VIP 1 – 2 RM 0.50 RM 1.50 RM 2.50 RM 5.00 RM 10.00
VIP 3 – 4 RM 0.40 RM 1.00 RM 2.00 RM 4.00 RM 8.00
VIP 5 – 6 RM 0.40 RM 1.00 RM 1.50 RM 3.00 RM 6.00
VIP 7 – 8 RM 0.30 RM 0.50 RM 1.00 RM 2.00 RM 4.00
VIP  9 RM 0.30 RM 0.50 RM 0.50 RM 1.00

RM 2.00

 

***Note: Please make sure the delivery order of the customer is filled up with MP no.***